After locating the visit, what is the next step to process the NSF payment?

After locating the visit, what is the next step to process the NSF payment?

• A. Reconcile the account
• B. Notify the payer
• C. Click the Functions button and select Debit Adjustment
• D. Save and exit

Answer: (C)

When a payment is NSF, the next step is to record a debit adjustment. This action reverses or offsets the previously posted payment, increasing the patient’s balance to reflect that the funds were not received, and it keeps the account ledger accurate. In the system, you perform this by going to the Functions menu and selecting Debit Adjustment. Reconciliation, notifying the payer, or simply saving and exiting aren’t the immediate steps to handle the NSF in this workflow.

When a payment is NSF, the next step is to record a debit adjustment. This action reverses or offsets the previously posted payment, increasing the patient’s balance to reflect that the funds were not received, and it keeps the account ledger accurate. In the system, you perform this by going to the Functions menu and selecting Debit Adjustment. Reconciliation, notifying the payer, or simply saving and exiting aren’t the immediate steps to handle the NSF in this workflow.